“One never notices what has been done; one can only see what remains to be done.”
– Marie Curie

As part of our District’s Big 5, Organizational Culture plays a huge part of our focus and energy! In support of keeping up with the pulse of the community, we have partnered with K12Insight.com for climate survey development as well as ongoing communication tracking through Let’s Talk.

Let’s Talk! is not meant to replace emails, phone calls or meetings with teachers or staff; it provides an additional (and very easy) way for parents, staff and community members to communicate with the District. Each submission to Let’s Talk! is sent to the appropriate school, department and/or staff members. If you request a response, you will receive it within two business days. If you don’t ask for a response, but simply want to let us know what’s on your mind, please be assured that we are listening! District 109 will track the submissions to Let’s Talk to determine where we need to communicate better, or areas we need to focus our work to engage, inspire, and empower our students and each other.

If you have questions about your child’s academic experience, please contact your child’s teacher directly. Do not use Let’s Talk! for emergency situations. If you have an emergency, please call 9-1-1 to reach the Deerfield Police Department.

From their website:
FAQs: “Let’s Talk About Let’s Talk!”

What is Let’s Talk!?
In short, Let’s Talk! is a simple way for a school district to monitor the pulse of its community while giving parents, teachers, staff, students and community members a 24/7 channel for ideas, questions, concerns and praise. While not every submission requires a personal reply, Let’s Talk! embodies a district’s commitment to listening and responding with care.

Let’s Talk! is prominently featured on your district’s website and accessible anytime, anywhere, on any device. Participants may provide their contact information or choose to remain anonymous. District staff can also update Let’s Talk! as they receive emails, calls, letters and in-person feedback from stakeholders. Let’s Talk! works via mobile app, too — far exceeding today’s “right-now” customer service expectations.

How does Let’s Talk! work?
Districts with Let’s Talk! are committed to authentic communication, which includes reading, reflecting on and responding to stakeholder input promptly. Let’s Talk! eases this process by organizing feedback and ensuring follow-up with appropriate staff. An intuitive “dashboard” manages access and displays common themes, average staff response times and user satisfaction, turning every interaction into an opportunity for progress.

Why is Let’s Talk! important?
Stakeholders are always talking, and their conversations shape your district’s brand — often on social media and without district input. It’s easy for naysayers to cloud perceptions and hinder progress. Let’s Talk! prevents this by opening dialogue, identifying critical issues and promoting solutions. Whether your district responds via phone, email, blog or other means, the result will be the same: Community goodwill, a culture of collaboration and a relationship built on trust.

Won’t I be overwhelmed with negative Let’s Talk! feedback?
Let’s Talk! entries typically represent a manageable range of opinions — many of them positive. Let’s Talk! also addresses concerns at their earliest stages, preventing site-level problems from becoming district-wide issues. Rather than magnifying criticism, Let’s Talk! defuses it by strengthening communication, resolving problems and promoting collaborative success.

Our district handles community feedback well. Why should we add Let’s Talk! to our services?
Let’s Talk! integrates the many ways districts receive and manage input. Say goodbye to countless emails, voicemails, “While You Were Out” messages and sticky notes about wide-ranging stakeholder issues. Let’s Talk! replaces them with organization, efficiency and measurable outcomes. Contact us now to get started.

Why not drop us a line via Let’s Talk!